Exceptional service from our local plumber, especially Todd, who just within a few hours from my initial call this morning, installed a beautiful new unit in our Brandon garage! Our old unit had a leak that caused the lower thermostat to short out and even started a brief fire inside the casing. Thank goodness for circuit breakers! Evan, Todd's associate, joined him to speed up the repair as our need was late in the day. Our system had a special valve which required some unique expertise, but they managed to get the job done. A big thank you to Todd and his team for a job well done!
J Wilkinson
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October 08, 2024
Where do I start with Jay from the plumbing service? His dedication to getting things perfectly right is simply outstanding. He is both meticulous and well-informed. We were dealing with two major bathroom revamps concurrently, involving moving drains and toilets. These were all original features from 1952. We couldn't be happier with Jay's work. It perfectly matched our design expectations! His keen eye for detail was immensely beneficial to me as the project designer, ensuring I had all necessary parts to meet our family's objectives. Without his advice, I would have been lost. Jay is the first plumber I've worked with who took the time to discuss all these details with me. His communication is also excellent, keeping us updated on his arrival time so we can plan accordingly. Jay's workmanship is superior, and his customer service is equally commendable. I highly recommend Jay for any plumbing services!
Delaney Ortega
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October 15, 2024
I can't recommend this plumbing company enough! Their customer service team is incredibly friendly and the plumbers are nothing short of professional. Every time we've had a pressing issue, they've been quick to respond, even when it involved a full water heater replacement on the same day! Their work on our full house water filter was exceptional, complete with labels on every valve - a big thank you to Evan for his top-notch craftsmanship and meticulous attention to detail! And you'd be hard-pressed to find a support person like Todd, who is not only extremely knowledgeable about the plumbing industry but also genuinely cares for his customers!
Mallory Chang
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October 09, 2024
We had initially forked out $150 for a different firm to inform us that we had a leak, and they demanded an additional $350 to pinpoint the location. I then reached out to a new plumber, explained our predicament, confirmed the cost for the services we required, and made an appointment. The initial appointment had to be moved, but everyone was exceptionally polite, professional, and considerate. Evan gave me a call on the morning of the job to confirm the cost once more. He clarified the accurate charges and was accommodating due to the previous confusion. Shortly after, Todd showed up. He conducted his inspections and tests thoroughly, taking the time to explain his process and reasons behind it. He also took the extra step to point out other potential issues that could help us cut down on our energy expenses and avert future complications. He offered his recommendations and confirmed that we actually didn't have a leak! He was patient enough to answer all of my queries. I cannot express my gratitude enough to Evan and Todd. They went the extra mile today. They were extremely patient, understanding, compassionate, and professional. I'm really grateful for all of your assistance today. I look forward to partnering with you in the future.
Mackenzie Lester
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September 17, 2024
I encountered a crisis that required immediate attention to my main drain line. The quick response from Brandon Speedy Home Plumbing was impressive. They dispatched an incredible plumber named Jay the same day. He was resourceful in using the main stack instead of the costly procedure of pulling and resetting the toilet - a solution that other plumbers insisted was the 'only choice'. Jay's professionalism and kindness were evident. He effectively cleared the line filled with roots and suggested setting up an annual routing until we could replace the line. He also left the work area spotless after an hour-long routing job, which was impressive. What surprised me even more was the total cost. It was lower than what I had been charged in the past for similar routing services. Even more surprising was that this affordable cost was for same-day service! For any future plumbing issues, Jay will be my go-to plumber.
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Exceptional service from our local plumber, especially Todd, who just within a few hours from my initial call this morning, installed a beautiful new unit in our Brandon garage! Our old unit had a leak that caused the lower thermostat to short out and even started a brief fire inside the casing. Thank goodness for circuit breakers! Evan, Todd's associate, joined him to speed up the repair as our need was late in the day. Our system had a special valve which required some unique expertise, but they managed to get the job done. A big thank you to Todd and his team for a job well done!
Where do I start with Jay from the plumbing service? His dedication to getting things perfectly right is simply outstanding. He is both meticulous and well-informed. We were dealing with two major bathroom revamps concurrently, involving moving drains and toilets. These were all original features from 1952. We couldn't be happier with Jay's work. It perfectly matched our design expectations! His keen eye for detail was immensely beneficial to me as the project designer, ensuring I had all necessary parts to meet our family's objectives. Without his advice, I would have been lost. Jay is the first plumber I've worked with who took the time to discuss all these details with me. His communication is also excellent, keeping us updated on his arrival time so we can plan accordingly. Jay's workmanship is superior, and his customer service is equally commendable. I highly recommend Jay for any plumbing services!
I can't recommend this plumbing company enough! Their customer service team is incredibly friendly and the plumbers are nothing short of professional. Every time we've had a pressing issue, they've been quick to respond, even when it involved a full water heater replacement on the same day! Their work on our full house water filter was exceptional, complete with labels on every valve - a big thank you to Evan for his top-notch craftsmanship and meticulous attention to detail! And you'd be hard-pressed to find a support person like Todd, who is not only extremely knowledgeable about the plumbing industry but also genuinely cares for his customers!
We had initially forked out $150 for a different firm to inform us that we had a leak, and they demanded an additional $350 to pinpoint the location. I then reached out to a new plumber, explained our predicament, confirmed the cost for the services we required, and made an appointment. The initial appointment had to be moved, but everyone was exceptionally polite, professional, and considerate. Evan gave me a call on the morning of the job to confirm the cost once more. He clarified the accurate charges and was accommodating due to the previous confusion. Shortly after, Todd showed up. He conducted his inspections and tests thoroughly, taking the time to explain his process and reasons behind it. He also took the extra step to point out other potential issues that could help us cut down on our energy expenses and avert future complications. He offered his recommendations and confirmed that we actually didn't have a leak! He was patient enough to answer all of my queries. I cannot express my gratitude enough to Evan and Todd. They went the extra mile today. They were extremely patient, understanding, compassionate, and professional. I'm really grateful for all of your assistance today. I look forward to partnering with you in the future.
I encountered a crisis that required immediate attention to my main drain line. The quick response from Brandon Speedy Home Plumbing was impressive. They dispatched an incredible plumber named Jay the same day. He was resourceful in using the main stack instead of the costly procedure of pulling and resetting the toilet - a solution that other plumbers insisted was the 'only choice'. Jay's professionalism and kindness were evident. He effectively cleared the line filled with roots and suggested setting up an annual routing until we could replace the line. He also left the work area spotless after an hour-long routing job, which was impressive. What surprised me even more was the total cost. It was lower than what I had been charged in the past for similar routing services. Even more surprising was that this affordable cost was for same-day service! For any future plumbing issues, Jay will be my go-to plumber.